ConfluenceTraining 

Tech Setup and What to Expect

🤝 What to Expect

This is not a webinar—it’s an interactive, experiential learning environment. You’ll be invited to participate in small and large group discussions, breakout rooms, and chat-based activities. Your ideas and experience create better learning for everyone.

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We use a few easy-to-learn, collaborative tools to support an engaging, hands-on learning experience.

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🖥️ Online Classroom

• Online classes are on Zoom.

• Join using the link in your calendar invitation and in pre-class emails. We will use the same link for each session.

• Graeme Hart, our producer, will be available during class to support any tech issues.

• Tips for the best experience:

  • Join from a laptop or desktop computer

  • Log in on your own device. Do not share a device. Colleagues from the same organization will be in separate breakout rooms.

  • If you are in a public space (coffee shop or office), please use a headset with a microphone to protect classmates' privacy and reduce background noise.

  • Disable ad blockers so embedded tools (like Google Docs) work properly. Avoid using incognito or private browsing mode.

  • Close bandwidth-heavy programs (such as video streaming or file syncing) to improve performance

  • If your organization uses a firewall or VPN, check with your IT team to ensure access

• Email support@ConfluenceTraining.com if you need help getting set up or would like a tutorial.

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📄 Collaboration - Online and In Person

• We use Google Docs and Sheets, Miro and Miro Engage and other collaboration apps for individual and group work.

• Course materials are shared through Google Drive.

• No account setup or downloads are required to participate in class.

• Please use a device with a keyboard so you can type and edit.

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🛠 Accessibility and Privacy​

• Closed captions will be available in online courses.

• For privacy reasons, recording and AI transcription are not allowed without prior permission.