ConfluenceTraining 

We understand that life can happen.

 

You may cancel your registration 14 days or more before the first day of the course and receive a refund less a $50 cancellation fee. Registrations are non-refundable less than 14 days in advance. Registrations are transferable within the same organization at any time. All substitutions or cancellations must be in writing. 

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Confluence Training reserves the right to make subsequent cancellations or changes and should it do so, its liability is limited to the return of the enrollment fee. In the event of fire, flood, storm or threatened storm, earthquake, riot, strike, lockout, civil disturbance, actual or threatened terrorist attack or act of war, or restraint of government, or for any other reason beyond Confluence Training’s reasonable control, Confluence Training shall have the right to reschedule the training dates in the interest of attendee safety. We reserve the right to correct any print errors. 

 

Please submit requests to cancel or transfer registration to another individual in your company to info@confluencetraining.com. 

 

Courses require a minimum number of participants to proceed so that the best learning experience is provided. Confluence Training reserves the right to cancel courses 5 business days before the course start date if the minimum number of participants isn’t reached. Registered participants may opt to transfer their registration to another course or to receive a full refund.

 

To guarantee your spot in a course, full payment is required 10 days before the course starts. If you require an exception, please email info@confluencetraining.com. 

 

No refunds will be given for missing all or part of a course. Courses are not recorded. Each session builds and draws on knowledge and skills from previous sessions. If you miss the first day of a multi-day course, you will be asked to withdraw and attend a subsequent course offering. If an emergency occurs that prevents you from completing the course, please email info@confluencetraining.com to discuss your options.

Participants are responsible for making sure that they are receiving course emails and are aware of the course time zone. Training participants are responsible for ensuring that they have access to Butter and are able to access course materials.