IAP2's Working with Conflict and High Emotion
Specialized elective in conflict and high emotion on IAP2's Global Learning Pathway (GLP)
Develop practical, effective approaches to de-escalate and transform conflict and high emotion into constructive participation
Who should take this course
Designed for practitioners and consultants working in P2/engagement who already have some basic experience and/or understanding of conflict management.
Excellent for Level 2 and 3 learners who are:
Leading and managing P2/engagement processes with significant challenges, scope, and scale
Practitioners and consultants looking for tools and strategies to apply to polarized P2/engagement environments
Practitioners with experience in P2/engagement processes where there is conflict and/or high levels of emotion
Note: All learners must complete IAP2's Prerequisite before taking this class.
Course Objectives
Assess the state of conflict and emotion in the P2/engagement process, and create productive and constructive approaches
Work with the stages of conflict escalation and apply the concepts of de-escalation
Apply a variety of strategies to transform the conflict in P2/engagement
Identify the impact of high emotion and apply a range of approaches to deescalate challenges
Identify how to reduce conflict in situations of misinformation and duelling facts
Apply the principles of storytelling to connect people to each other, increase understanding and reduce conflict
Learn from mistakes and understand the role of failure in P2/engagement processes
Identify and apply how to model integrity and behaviours that deescalate conflict
Apply the strategies and tools to your own project or situation
Upcoming Training
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$45555